4 books on Hospitality Software [PDF]

November 03, 2024

These books are covering property management systems, booking and reservation management, customer relationship management, point-of-sale integration, revenue management, staff scheduling and guest feedback systems.

1. Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality
2022 by Gustavo, Nuno, Pronto, João, Carvalho, Luísa, Belo, Miguel



With the ongoing pursuit of perfecting hyper-personalization, the tourism and hospitality sectors face the critical challenge of developing strategies that optimize and design new processes and business models. This challenge takes center stage in the industry, aiming to elevate customer service and experience to new levels through the implementation and advancement of solutions in the internet of things, software interfaces, artificial intelligence, back-end and front-end management tools, and other emerging business intelligence strategies. "Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality" serves as a crucial reference source, emphasizing the significance of hyper-personalization models, processes, strategies, and issues within the fields of tourism and hospitality, with a specific focus on digital IT solutions. Going beyond a mere starting point, the book contributes objectively to leveraging digital solutions for optimizing the hyper-personalization concept in the tourist experience. Covering research topics like digital tourism and hospitality, consumer behavior, customer journey, and smart technologies, the book is ideal for professionals, executives, managers, coordinators, policymakers, researchers, students, and academicians in the fields of tourism and hospitality management, marketing, and communications.hyper-personalization in the tourist experience. The content of this book covers research topics that include digital tourism and hospitality, consumer behavior, customer journey, and smart technologies and is ideal for professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians in the fields of tourism and hospitality management, marketing, and communications.
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2. HOSPITALITY 2.0: Digital Revolution in the Hotel Industry
2022 by Ira Vouk



This book delves into the historical, contemporary, and forthcoming aspects of the hospitality industry, offering a comprehensive examination of its current state. It explores the challenges it has faced, recent disruptive forces, and the impacts of technological advancements, cloud computing, alternative accommodations, and the COVID-19 pandemic. Providing a glimpse into the industry's future over the next 5-10 years, the book outlines efficient pathways for progression. Exclusive interviews with industry leaders and technology founders reveal their inspiring journeys, detailing how they navigated challenges, developed their products, and became integral components of the hospitality ecosystem. The inclusion of insights from companies like Google and AWS adds a visionary perspective on propelling the industry forward through technology. Tailored for hotel owners, managers, hospitality executives, technology founders, investors, professors, students, and anyone intrigued by the hospitality sector's evolution, this book guarantees enlightening moments in each chapter, regardless of the reader's current experience or knowledge level.
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3. Guide for Hotel Management 2021
2021 by Arihant Experts



Introducing the "Guide for Hotel Management 2021," the ultimate resource for preparing for the NCHMCT – JEE for B.Sc. courses. This comprehensive book is organized into five sections, providing ample practice questions to enhance your preparation. It includes 3 solved papers, 8 section tests, and 3 crack sets for thorough practice, with answers provided for all section tests and crack sets. The inclusion of a group discussion and personal interview section ensures holistic preparation for aspiring hotel management students. In India, Hotel Management is a highly sought-after field, and success in the NCHMCT-JEE is crucial for admission to top institutes. This guide is meticulously crafted to help you build strong theoretical concepts, offering a wealth of practice questions with detailed explanations. It serves as an invaluable companion for those aiming to excel in Hotel Management entrance examinations, providing a comprehensive understanding of the exam pattern and level. The book covers various sections, including English Language, Reasoning and Logical Deduction, Numerical Ability, General Awareness, and Service Aptitude. Whether you are a seasoned aspirant or just starting your preparation, this book is a must-have to navigate the complexities of the Hotel Management entrance exams successfully.
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4. Hotel Management and Operations
2010 by Michael J. O'Fallon, Denney G. Rutherford



In this recently revised edition, "Hotel Management and Operations" offers a curated collection of readings organized into nine sections, each dedicated to a distinct hotel department or activity. Each subject is scrutinized from multiple perspectives, exploring the duties, responsibilities, challenges, and opportunities inherent to that domain. The inclusion of multidimensional case studies, approached pragmatically, encourages readers to discern the core issues within intricate management scenarios. This approach facilitates an understanding of the structure and resources specific to the department under consideration, prompting the identification of solutions that can be applied to the management of various hotel resources and departments.
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